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Online Banking Services: Secure and Reliable |
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- Our Online Banking Service uses SSL 128-bit encryption, which is one of the online security standard for commercial application. All data transmitted via online banking service is protected by this technology to ensure data security.
- With the use of 128bit Secure Socket Layer (SSL) encryption, we ensure the security of your data during transmission.
- Our web servers are protected by firewall systems to prevent unauthorized access.
- We also have a systematic method to record the number of your login attempts. If five consecutive incorrect passwords are found, we will suspend your online services immediately.
- In the event that you forget to logout from our Online Banking Services, your online access will be disconnected automatically after a short period of inactivity to prevent unauthorized transaction.
- Simultaneous login of the same account via another computer is not allowed.
- We will not ask for our customers' personal information via emails. If you are in doubt, please contact us by phone immediately.
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Tips For Client: What can I do to ensure the security of online transaction with Online Banking Services? |
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- Create and keep your password in proper ways
- Do not use easy-to-guess numbers or words as your password, such as your birthday, ID card number, telephone number or any combinations of your English name.
- Avoid selecting the same set of password that you have used for accessing other web services.
- Do not disclose your login password to anyone (including bank staff and police).
- Please memorize your password and never write down or record your password in a way that can be accessed by someone.
- Change your password regularly. For the sake of security, our system will remind you automatically if your password has not been changed for 90 days.
- If you suspect your login password has been used by someone else, please contact us immediately.
- Protect your personal computer against hackers and viruses
- Install a personal firewall and anti-virus software on your personal computer and avoid downloading or installing programs, files or emails from insecure and unreliable sources. This can prevent hacker programs or computer virus from obtaining your personal data.
- Protect yourself while using Online Banking Services
- Do not access Online Banking Services from a shared computer in public places such as internet cafe and internet bar.
- You can find a padlock or key icon at the bottom of your browser where you are able to check the security certificate and make sure you are accessing the official site of Online Banking Services. Do not access Online Banking Services through hyperlinks embedded in any emails.
- Do not disclose your login password to anyone (including bank staff and police).
- Close all other browsers before accessing Online Banking Services.
- Check regularly all the accounts that are accessible through our online services and your last login and logout record every time you use such services.
- Do not leave your computer unattended before logout. You should always disconnect from internet when you have finished using online services.
- Click the "logout" button to exit from the system after finishing all your online transactions. Please always clear the cache and history in your browser after using our online services and especially when access is made through a shared computer.
- Remember to disable the "Auto-Complete" feature of your browser and the "File and Printer Sharing" function of your system. This can prevent others from getting hold of your data including password via the network or from a shared computer used for accessing our services.
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